Frequently Asked Questions
The Mekar spa is open at 9 am and close at 9 pm.
Mekar Spa is located in K-Club Ubud, Cebok Street, Kedisan, Tegallalang, Ubud Regency, Bali 80561, Ph: 0818-0218-5888 (WA).
Yes, we offer a selection of the natural products used in our treatments for purchase. These products are carefully chosen for their quality and effectiveness, allowing you to continue your wellness routine at home.
You can contact us via WA, email, or through our website. We are happy to assist you with any questions, bookings, or special requests you may have.
The reservation can be made via booking online or directly to Mekar spa via WhatsApp's #0818-0218-5888.
Yes, we would recommend to make spa reservation in advance. It will be easier to arrange your booking according to your time preference.
If you must reschedule or cancel your appointment, please notify the spa at least 24 hours prior the commencement of your treatment. Full price will be charged for all late cancellations or no shows. Re-scheduling the treatment will be subject to space availability.
Arriving late will affecting your treatment duration and also your overall spa experience. It may require us to shorten duration of the treatment.
It is definitely according to your time preference. However, our most favorite time is in the afternoon.
We can send the Spa Menu through WhatsApp, Please advise your WA number, later we will send the menu through your WA number.
Mekar Spa Provide selection of spa menu such as: signature massage, body treatment, facial, Manicure & Pedicure, Bath. Also, we do have combine package called cocoon package ranges from 2 hours – 4 hours.
The most popular treatment is Cocoon packages.
Female and Male therapist is available at Mekar spa, most of our spa therapist are female.
Before you starting the treatment, you will be suggested to choose your music preference. There as 4 choices of music will be provided "Piano for Sleeping, Relaxing, Meditation and Your own music".
Yes certainly, but the service is limited to body massage and foot treatment.
It is depending on the condition of your skin, some treatments are not recommended but we do have treatment that designed for sunburn. You may discuss with our team upon arrival.
Yes, we do. Our couple room called Cocoon room. This Cocoon room is specially designed for couple to enjoy the Cocoon Package with their partner.
As regulated by government, 10% service charge will be added bill. However, if you would like to giving a tip for therapists is always appreciated.
No it is not, the price is subject to 21% tax and services
Yes. we do, for the payment we accept all major credit card such as: Visa, Master, Amex JCB also Debit Card.
Yes certainly, we will provide the link to settle the payment
Prior the commencement of your treatment you will be requested to fill the consultation form. Please notify if you have special health concern, any physical ailments or disabilities using any medications or have had recent surgery, or if you are pregnant. The spa therapist will go through with it and give you the suggestion before the treatment.
To enjoy the treatment and for your comfort, consume alcohol before the treatment is not recommended.
We would recommend you do not eat before having spa treatments. If you are hungry, you could maybe have a small snack such as some fruit. If you eat, you will feel discomfort during the treatment
Yes, to make you feel more comfortable, It would be very good if you have the shower before the treatment.
To enhance your Spa experience, please arrive at least 15 minutes before the commencement of your treatment.
Please come with the most comfortable attire, because prior the treatment we will provide bathrobe, disposable underwear and slipper.
For your safety and comfort, We would recommend you to keep your jewelry and valuable thing in the villa.
Our therapist will try to minimize the conversation with our guest. But if you have any questions regarding your treatment please feel free to ask your therapist.
Sometime our booking is very tight and other guest will use the room. You may use our relaxation area at the reception where you can sit and relax while you enjoy ginger tea and chocolate
We kindly ask that mobile phone usage is kept at a minimum and at a respectful level of sound. We would suggest to put your mobile phone in silence mode.
Yes, this is very important as you need to help your body flush out the toxins released during the treatment.
We are very sorry, in respect to other guest and to keep the tranquility of the spa ambience any animals and pets are not allowed at the spa
Still have questions?
Our team is here to help. Contact us directly for more information about our treatments and services.
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